14.000 Internet Access Policy


As part of the Keene Public Library’s commitment to meet the cultural, informational and educational needs of the community and in response to the advances in technology in this Information Age, the Library is pleased to offer public access to the Internet.


Information and resources on the Internet can enhance the material available at the Library and often go beyond what is locally available. The Library, however, does not monitor the Internet or control over the information accessed through the Internet. Not all sites on the global Internet provide accurate, complete or current information and access points often change rapidly and unpredictably. Some sites may carry information that a user finds controversial or inappropriate. Library users access the Internet at their own discretion. As with other Library materials, restriction of a child’s access to the Internet is the responsibility of the parent/legal guardian. Parents are encouraged to come in with their children and supervise Internet sessions at the Library.


Reference staff will continue to use the Internet as a reference tool and will retrieve information for users. Also, the Library’s home page will offer specific starting points for searching the Internet, along with recommended sites for adults and children. Staff will also try to assist users with their Internet use and, as time permits, guide them to sites, but cannot offer personal instruction. Formal instruction will be offered by the Library at designated times. Current books and videos about the Internet are available in the Library’s collection.


While the staff at the Keene Public Library will not monitor an individual's computer use, there are times when viewing otherwise legal materials may be inappropriate or when the behavior of those using the Internet may not be appropriate. The Library staff reserves the right to address such use of the Internet or behavior by requiring a patron to terminate his or her session. If any particular patron disregards the Library's Internet Use Policy, and is repeatedly required to terminate his or her session(s), that patron's right to use of the Internet may be revoked.


Internet use in the Youth Department is limited to young people under the age of 18 years, adults taking care of children, or adults visiting the Library with a care-giver.


Before going to Internet sites, users must read the policy and guidelines. Furthermore, it is understood that in signing up to use the service, the user has agreed to follow the policy and guidelines.




Users 18 years of age or older must provide a Library card or current ID and sign in at the Reference Desk. Users under 18 years of age must have a Library card on file that has been approved by a parent or guardian.


Users must agree to obey all applicable federal, state and local laws including, but not limited to, copyright, licensing and content restrictions. The Library reserves the right to terminate the User's Internet privileges for abuse of these conditions or for unauthorized use of the Library's Internet connection.


Users may not use Library equipment to access illegal materials including those that are obscene or harmful to minors, or for any illegal or fraudulent actions.


Users may not in any way engage in any activity which is libelous or slanderous. Nor shall any patron use any Internet resources to offend, harass, intimidate or threaten any third party.


Users may not download or save any files onto the computer's hard drive.


Users may bring in removable storage devices and copy materials onto them. Printing is available for a charge.


E-mail access is only available through the World Wide Web.


Patrons will be personally responsible for any materials ordered via the Internet. They will need to pay for these items with a credit card. The Library will not be responsible for these costs.


Any damage to the computer or its peripheral devices is the responsibility of the user. Abuse of the equipment or the service will result in the user being denied further access.


Internet users are required to follow the same rules of conduct as others in the Library, and not engage in disruptive behavior.


There will be no more than two people at a computer station.


Users are asked to restart the computer when they have finished their session and to inform the staff member at the desk that the computer is available for the next person.


Violations of any of the guidelines may result in loss of Internet privileges.


Procedures for scheduling the use of the Internet are set by staff.